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Going beyond what you are good at...

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If you are a person obsessed with offering your best (I sure am one of them), then you are definitely in demand. However, to sustain your relevance, you will need more than top performance in areas where you are good at already. You will need to spend time learning new things. Especially things that you care about and those that will help you make an impact, even if they are not needed immediately.    However, donning the student avatar is easier said than done.  After all, who wants to revisit the experience of being a novice and go through the discomfort that comes with it?  Not to mention the risks involved with making mistakes. And what about reputation? I mean, who wants to make rookie mistakes when the world is used to seeing you as an expert?  And yet, it’s important to step into what Eduardo Briceño calls “the Learning Zone” in his  Ted Talk .  Only by infusing your current expertise with newfound skills can you grow yourself and add ...
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Understand what leaders do.

  Here is a pop quiz? What are you mostly occupied answering: a.       How can we do the work better? Or b.       What should we be doing instead?    Irrespective of what role and level of hierarchy you are in, if you are not thinking on the lines of “b”, you are not doing what leaders do.    How can you make your current role into a platform that allows you to do and learn things that leaders do? That will be the topic of the next post.    For now, let’s see what leaders devote their time to.   1.       Bridging across diverse people and groups   – About 6 years back, I got promoted from client success manager to the director and head of client success for my company’s India office. Before I could understand and implement what it meant to be a Client Success Director (and no longer a client success a manager), I was invited for a meeting with the country head of a maj...
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